Q: What does a catering package include?
A: Prepare and set up the menu you select for your event. Provide servers, utensils and equipment as requested by your representative.
Q: Is cake cutting included in a wedding package?
A: Staff is available to cut and serve cake for no additional charge.
Q: Can you provide a bartender for my event if I provide the alcohol?
A: We do not offer "Bring Your Own" alcohol packages.
Q: What is the cancellation policy?
A: Client shall have 10 business days in advance of the event to cancel this agreement. Thereafter, client shall be responsible for the full contract price of all catering services ordered herein. Deposit is non-refundable. If your event is cancelled after the 120 payment your payment will be refunded minus 20%. Please see payment schedule information in your contract.
Q: Can we change our menu after we book?
A: You can continue to make menu changes up until 14 days before your event date. Please note that guest count changes may incur additional charges. Removing a service from your contract will forfeit that portion of your deposit.
Q: How much is the deposit to reserve my event?
A: A 10% non-refundable deposit will reserve your event.
Q: When is the final payment due?
A: Payment in full is required 10 days before the date of the event. Payment can be made by MasterCard, VISA, Discover, American Express, cash, or check. If paying by check your final payment is due no later than 20 days before your event date.
Q: What staff is required for my event?
A:Staffing is calculated based upon your menu selections, venue space and layout, guest count, rentals and other behind the scenes factors. Servers are available to cut and serve wedding cake or dessert for no additional charge. Servers will also bus tables and remove trash at the end of the food service. Once your final guest count and menu selections are locked in, all adjustments will be finalized.
Q: What is the production fee? A: All catering packages are charged a 20% production fee on food and beverage costs. This event production fee covers many things including additional back end costs that go into preparing and planning for your event, credit card processing fees, mobile kitchen fees (additional fees depending on venue may be required).. Gratuity is not included in this charge.